Support ticketing system
Partners open and follow their support requests inside the platform.
PlatformExperience Hub
Experience Hub
Streamline support with integrated ticketing, access to marketing resources and a centralized calendar for webinars and training.
Capabilities
What you can do with Experience Hub
Centralized resources library
Marketing materials, product sheets and guides, all in one place.
Webinars and training calendar
Publish sessions so partners always know what’s coming.
News and announcements
Share news, launches and promotions with your partner network.
Partner enablement
Help partners sell more with the right content at the right time.
One entry point
Support, content and training where partners already work every day.
How it works
From start to finish, in four steps
Ask
The partner opens a ticket from the platform.
Assign
The request reaches the right team.
Resolve
Your team answers and follows up.
Learn
Partners find guides and training to help themselves next time.
Benefits
Value for every tier of the channel
For distributors
- Fewer emails, more organized support
- Content you publish once for every partner
- Training that reaches the whole network
For partners
- Help when they need it
- Sales materials ready to use
- A calendar with every session
Explore the platform
More platform features
Ready to digitalize your IT channel?
Your next step toward a fully automated, multi-vendor channel starts here. Book a demo and see the platform in action.